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Building a Coaching Culture

4 min read
To set up a coaching program for success, it’s important for stakeholders to understand coaching is not something to “fix people.” Rather, coaching is a space where people can be vulnerable and explore what they need to change.

Sales Training for Non-salespeople

4 min read
Generating a lead based on a problem to be solved, not a product you want to pitch, is an approach your service and delivery people can be proud of. It is consistent with how they should think about their goal with customers — to provide excellent...